To correct this issue I am just going to have you install Adobe Reader. If your Windows 8.1 computer does not have a functioning program that can 'read' and open the PDF file types than you will get a file type error on the computer. I'm assuming that you're scanning PDF files and that the PDF viewer on your Windows 8.1 computer is just not accepting the scans. I would like to assist you today with resolving this scan file type issue. Because you're able to scan fine to your Windows 7 computer, we know that your printers hardware is functioning properly. I understand that you're experiencing issues when scanning from your HP Officejet Pro 8500 Premier All-in-One Printer to your Windows 8.1 computer. Please let me know if the steps I've provided resolve the Uninstall 元 issue. At the point where you are to reinstall your printer, please use this HP Full Feature Software and Driver package. Once the uninstall has completed successfully please restart your computer. ![]() Please follow the onscreen instructions to complete the uninstall. Scroll down to the bottom of the next screen and double left click on Uninstall_元. When the Temp folder opens please locate the new 7z. In the Run box type %temp% and click OKĥ. Click Run to launch the Run dialogue box again.Ĥ. You do not want to run through the installation.ģ. If the installer window pops open after the extraction is complete please close it. Once the download is complete, allow the download to Run. Please click here to download the Full Feature Software and Driver package for your printer as it is required to perform the fix.Ģ. Right click the Recycling Bin on your desktop and select Empty Recycling Binġ.Close the Temp folder once it is emptied.Should a Temp file still be used than you will automatically get the pop up to ' skip' that item. No actual files or folders on your computer will be affected by deleting the Temp files. ![]() The Temp folder contains temporary internet files.
0 Comments
Leave a Reply. |